If you're using your iPhone, for example, try logging into Messenger in a browser on your laptop. If Messenger isn't working properly, try disabling Wi-Fi so it has to use your cellular connection.īecause Messenger is cross-platform and works almost anywhere (there are apps for iPhone and Android, and you can use it in a browser for Windows, Mac, and even Chrome) you can easily see if the problem also occurs on another device. Swipe down from the top of the screen to see the iPhone Control Center or your Android phone's shortcut panel and tap the Wi-Fi icon to temporarily disable it. If you're in doubt about how well your Wi-Fi is working (perhaps you're using a public Wi-Fi network), turn it off and rely on your cellular connection instead. The Messenger app can run into trouble if it's trying to communicate over a poor-quality Wi-Fi connection.
#Facebook messengermobile9 how to#
Here is how to close an app on Android and how to close an app on iPhone. The remedy is simple: Force the app to close and then restart it. Restart the Messenger appįor some people, the Messenger app has a habit of slowing down or behaving erratically if it's not restarted occasionally. Here are seven of the most common ways to troubleshoot and fix your connection to Messenger. So if Messenger isn't working, that can bring your communication to a screeching halt. Messenger, formerly known as Facebook Messenger, is a popular messaging app that you may use to stay in touch with many of your friends, family, and coworkers.
Here are the top seven ways to troubleshoot a problem with the Messenger platform.You can also check to see if the Messenger service is offline using Downdetector.If Facebook Messenger is not working for you, you should restart the app, toggle the Wi-Fi, and try the service on another device.Thiago Prudêncio/SOPA Images/LightRocket via Getty Images
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